Terms of service
OVERVIEW
Welcome to Lila Gardens! Throughout these Terms, the terms "we," "us," and "our" refer to Lila Gardens. Lila Gardens operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a carefully curated shopping experience (the "Services"). Lila Gardens is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referenced herein (collectively, the "Terms of Service" or "Terms"), describe your rights and obligations when using the Services.
Please read these Terms of Service carefully, as they contain important information regarding your legal rights and include provisions relating to warranty disclaimers and limitations of liability.
By visiting, accessing, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or our Privacy Policy, you must not access or use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country or province of residence and that you have given consent for any of your minor dependents to use the Services on devices that you own, purchase, or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be required to provide certain information, including your email address, billing information, payment details, and shipping information. You represent and warrant that all information you provide through our store is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account and for all activities carried out using your account credentials. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We make every effort to ensure that the products and services offered through our online stores are presented as accurately as possible. However, please note that the colours and appearance of products may differ from those displayed on your screen due to your device type and its settings and configuration.
We do not guarantee that the appearance or quality of any products or services purchased by you will meet your expectations or exactly match the images or descriptions displayed in our online stores.
All product descriptions are subject to change at any time without prior notice and at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of any products we offer to any person, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 – ORDERS
By placing an order, you are making an offer to purchase. Lila Gardens reserves the right to accept or reject your order for any reason at its sole discretion. Your order will not be accepted until Lila Gardens confirms its acceptance.
Before accepting your order, we must receive and process your payment. Please review your order carefully before submitting it, as Lila Gardens may not be able to cancel it once it has been accepted.
If we do not accept, modify, or cancel your order, we will attempt to notify you using the email address, billing address, and/or telephone number provided when the order was placed.
Your purchases are eligible for returns or exchanges only in accordance with our Return Policy [LINK].
You represent and warrant that the products you purchase are intended solely for your personal or household use and are not intended for commercial resale or export.
SECTION 4 – PRICING AND BILLING
Prices, discounts, and promotions are subject to change without prior notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in your order confirmation email. Unless expressly stated otherwise, prices do not include VAT, shipping, handling, customs duties, or import charges.
Prices displayed in our online stores may differ from prices offered in physical retail locations or other online stores operated by third parties. From time to time, we may offer promotions through the Services that are subject to separate terms and conditions. In the event of any conflict between promotional terms and these Terms, the promotional terms shall prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our stores. You also agree to promptly update your account information, including your email address, payment card details, and expiration dates, so that we can complete your transactions and contact you if necessary.
You represent and warrant that:
(i) the payment card information you provide is true, accurate, and complete;
(ii) you are duly authorized to use such payment method;
(iii) all charges incurred will be honoured by your payment provider; and
(iv) you will pay all charges incurred at the prices in effect, including any applicable shipping, handling, taxes, or other fees.
SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for delays in shipping or delivery. All delivery dates are estimates only and are not guaranteed. We are not liable for delays caused by shipping carriers, customs clearance procedures, or events beyond our reasonable control.
Title to and the risk of loss for the products pass to you once the products have been handed over to the carrier.
SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video and audio materials, as well as their design, selection, and arrangement, are the property of Lila Gardens, its affiliates, or licensors and are protected by United States and international copyright, trademark, patent, and other intellectual property laws.
These Terms permit you to use the Services solely for your personal and non-commercial use. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material contained within the Services without our prior written permission.
Except as expressly provided in these Terms, nothing contained herein grants or shall be construed as granting you any licence or other rights under any patent, trademark, copyright, or other intellectual property rights of Lila Gardens, Shopify, or any third party.
Unauthorized use of the Services may constitute a violation of applicable intellectual property laws. All rights not expressly granted herein are reserved by Lila Gardens.
The names, logos, product names, service names, designs, and slogans of Lila Gardens are trademarks of Lila Gardens, its affiliates, or licensors. You may not use such trademarks without the prior written permission of Lila Gardens.
Shopify, its logo, product names, service names, designs, and slogans are trademarks of Shopify. All other names, logos, product names, service names, designs, and slogans appearing in the Services are the trademarks of their respective owners.